Networking

Which questions do you need to ask to even get a hint
if you really want to know something about another person’s business pain?

We define business pain as a problem that a business needs to have a solution for. The pain may be that they do not have enough sales, or they do not have an appropriate process in order to track their forecasting. The pain could even be that they cannot hire the appropriate staff in order the handle daily requirements. Most often when you are at an event, the business person will talk about what is bothering them at work. They do not talk about their successes (especially if they are being heard) and they do not talk about other wins. They will talk about their pain. It is through asking questions that you will find out what that pain is.

One good question would be to ask: “How are your sales doing this quarter?”, or this year. You may also ask them what they are currently working on in order to improve their business processes. There are a host of other questions you can ask in order to get the answers you are looking for. When asking questions, you do not need to get into specifics; you need to generalize as you want to make the appointment to go deeper into what their company does. The goal of diving into the business pain is not to find out what the pain is per se, it is to find out that there is pain and in what areas. If you are specifically interested in sales, then the questions should generally be directed around sales and not the HR questions. You must be specific about what you want to know and not what the person is leading you towards. There is often pain in more than one area of a business.

Now that you have asked all the important questions, you will receive the answers. These may not always be the ones you are looking for; it may be that you have no chance at doing business with this person. The important thing is to make sure that you listen carefully to what they have to say. You should not take notes as it is distracting to the speaker; you should spend your time practicing your listening skills.

Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people’s attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the “Networking Queen”. Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://BlueprintBooks.com.

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Company mottos can easily be printed on a business card.

Sometimes you wonder if a company motto is remembered by anyone in the company. If you ask them, they will have to search around to see if they can find where they wrote it before they will be able to tell you. Most often, the motto is so long that it is totally ignored by everyone, except the person that wrote it. The best attack for you is to write one that has meaning and that you can recite easily to your customers. I have a friend that is President of Ionics Fidelity Purewater; his motto is printed on a business size card that he keeps in his wallet. He told me that this is given to each employee and when asked, they can always find it. By the way, the motto is fairly short and to the point, it is something that they use all the time.

A motto is only as good as it is used and adhered to. Everyone needs to buy into it and then also commit it to memory. If it makes no sense and it is not relevant to the work you are doing, it will not likely be remembered. I use my ten second pitch as my motto and encourage everyone that does work for me to use it when meeting people for the first time. My motto is “to provide corporations with the tools to maintain, repair, and tune-up business processes”. If someone wants a further explanation, then I go into my additional thirty-second pitch. How does your motto fit into your client introductions?

Mottos & Credos are a good way to emphasize the way you want your customer to value your products and services. It is likely the first thing they see on your office wall or even on your printed materials. The important thing to remember is that you should make sure it is useful and can be easily recited by everyone that works for you.

Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people’s attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the “Networking Queen”. Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://www.BlueprintBooks.com

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What types of companies do you want to align yourself with?

What is the best company to align with? It is a company that does not quite compete with your core business. By this we mean that the company has offerings that dovetail into what you have to offer. If you were selling tire rims, then you would likely want to form an alliance with a company that sells tires. The relationship would work for both companies. Even though you are in the same industry, you both have a different focus. By forming an alliance, you both win. So how do you find such companies? First, you will need to determine what your core business is, and second, what other business would be beneficial for you to offer without taking away from your core. Once you discover the type of business you want to align with, you must do research to see if they already have such alliances with your competition.

Also some companies are not interested in alliances and want to have an open field for other components that dovetail into their business. You must make sure that when you find a good potential alliance, you approach them with well-researched facts. You must be able to show how it will benefit them as well as you. Alliances are like partnerships, both parties need to have everything in writing, including expectations. There also needs to be trust on both sides before the agreement is entered into. Do not pick any company and go from there, do your research first.

When you think about it, many alliances are formed, but few ever work well without doing research. It is likely you will call this type of relationship a Channel Partner, or dealer. Even though these names seem familiar, each has its own unique expectations. When looking for an alliance with another company, you should make sure you look in the right places.

Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people’s attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the “Networking Queen”. Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://www.BlueprintBooks.com

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